Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

Ground shipping is free on our website.If you need an expedited shipping method, shipping charges for your order will be calculated and displayed at checkout.

Motor Freight “LTL” (Less than Truckload) Shipping

Oversized/Heavy Items: Some of our larger, bulky and heavier items are delivered via Oversized Delivery or Standard Truck Delivery. Additional shipping charges will apply based on the weight/size of the item. These charges are not included in our standard free shipping policy.

Extremely heavy orders or bulky items that cannot ship via UPS Ground due to their weight and/or size ship via LTL shipping. Please allow extra days in transit for delivery based on the availability of the carriers.

If an order will be delivered via LTL freight line, we may contact you to arrange a window of time for delivery. Orders shipped via LTL freight line to a residential address are strictly delivered curbside unless otherwise specified by customer (example: additional charges may be required for inside delivery). Our shipping LTL fees do not include any delivery service beyond curbside - customers are responsible for any extra charges incurred for any extra services. In addition, customers are responsible for additional charges incurred due to missed delivery appointments or re-deliveries.

Hazardous and Other Items: Glassware and Hazmat items may also incur delivery surcharges because of the additional handling and processing time to ship these items. Due to federal and state shipping regulations, some items cannot be shipped via plane. These items can only be shipped using the UPS Standard Ground delivery service.

Delivery Surcharges

Some orders may require additional shipping charges (surcharges) based on size or delivery area. Please note, if you are interested in purchasing multiple quantities of an item with a surcharge, please contact our customer service department, we will try to adjust the charges on multiple quantity orders.

Shipping Locations

All orders ship from the closest of our national distribution warehouses. Should the closest warehouse not have the item or items you ordered in stock, we will ship from the next closest warehouse. This may result in you receiving your order at different times if you ordered more than 1 item. If you are interested in picking up your order and avoiding shipping charges, please contact our sales department at Corporate Office and Distribution Centers

2814 Mercury Rd.
Jacksonville, FL 32207

Shipping Method Options

To offer the most economical shipping rates and the most reliable service, we proudly ship via UPS and several national LTL Motor Freight Carriers. All items are shipped via UPS Ground, UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select, or Motor Freight (LTL).

Ups Ground Service

Delivery Times 1-5 business days within 48 contiguous states
Service Days Monday - Friday
Delivery Area United States of America including Alaska and Hawaii. All international shipments please contact our International Sales department at for freight information to your destination.